Frequently Asked Questions
Frequently Asked Questions
🦵 What are the dimensions of your leg lamps?
50" Deluxe Full Size Lamp
- Assembled height: 50"
- Lamp base: 8.25" diameter wood base
- Assembled weight: ~16 lbs
- Shade: 15"H x 21" diameter at widest point
45" Full Size Leg Lamp
- Assembled height: 45"
- Lamp base: 9.25" diameter wood base
- Assembled weight: ~13 lbs
- Shade: 15"H x 17" diameter at widest point
26" Deluxe Desktop Lamp
- Assembled height: 26"
- Lamp base: 6" diameter wood base
- Assembled weight: ~6 lbs
- Shade: 8"H x 10" diameter at widest point
📦 What are the dimensions of the cardboard boxes?
50" Lamp
- Leg Box: 41" x 11" x 10" (~11 lbs)
- Shade Box: 21" x 21" x 15" (~5 lbs)
45" Lamp
- Leg Box: 35" x 12" x 10" (~8 lbs)
- Shade Box: 17" x 17" x 15" (~4 lbs)
26" Lamp
- Ships in one combined box: 24" x 13" x 12" (~6 lbs)
🪵 What are the dimensions of the wood crates?
50" Crate (leg and shade combined)
- 43" x 26" x 24" (~70 lbs empty)
45" Crate (leg and shade combined)
- 38" x 23" x 22" (~32 lbs empty)
Leg Only Crate
- 43" x 15" x 14" (~32 lbs empty)
26" Crate
- 24" x 15" x 13" (~20 lbs empty)
📏 Do you have a wood crate option for the 20" lamp?
Not at this time.
📬 How many boxes does my lamp ship in?
Full-size lamps ship in 2 separate boxes — one for the leg and one for the shade. They may arrive on different days, so don't panic if only one shows up first. Your Major Award is on the way.
- We do not have replacement boxes available.
- Shipping boxes may show scuffs or dirt from transit — this is normal and doesn't affect the lamp inside.
💡 What kind of light bulbs does my lamp use?
- 45" & 50" Lamps: Top bulb — 60W Type A | Inner bulb — 5W Type B
- 26" Lamp: Top bulb — 60W Type A | Inner bulb — 0.5W Type C
- 20" Lamp: Top bulb — 40W Type A | Inner bulb — 1W Type C
🎥 Is there a video to help me change my bulbs?
Yes! Check out our YouTube channel for step-by-step video help.
🔄 What is your return/exchange policy?
Please see our full return and exchange policy here.
🎟 Can I buy tickets online?
Yes! We've switched to digital ticketing. Visit HouseFromAChristmasStory.com to purchase your tickets.
🏡 How can I stay in the A Christmas Story House overnight?
We triple dog dare you! Book your stay here.
🚚 How long does my order take to ship?
Full shipping details are available on our Shipping Information page.