Frequently Asked Questions

                 A Christmas Story House and Museum

                What are the dimensions of your leg lamps?

                • 50" Deluxe Full Size Lamp
                  • Assembled - 50" in height
                  • Lamp Base - 8.25" diameter wood base
                  • Weight Assembled ~ 16 pounds
                  • Shade ~ 15" H x 21" diameter at the widest point
                • 45" Full Size Leg Lamp
                  • Assembled - 45" in height
                  • Lamp Base - 9.25" diameter wood base
                  • Weight Assembled ~ 13 pounds
                  • Shade ~ 15" H x 17" diameter at the widest point
                • 26" Deluxe Desktop Lamp
                  • Assembled - 26" in height
                  • Lamp Base - 6" diameter wood base
                  • Weight Assembled ~ 6 pounds
                  • Shade ~ 8" H x 10" diameter at the widest point
                • 20" Leg Lamp
                  • Assembled - 20" in height
                  • Lamp Base - 5" diameter plastic base
                  • Weight Assembled ~ 5 pounds
                  • Shade ~  7.5" H x 10" diameter at the widest point

                  What are the dimensions of the cardboard boxes?

                  • 50" Cardboard Boxes
                    • Leg Box 
                      • Dimensions - 41"x11"x10"
                      • Weight - 11 pounds
                    • Shade Box
                      • Dimensions - 21"x21"x15"
                      • Weight - 5 pounds
                  • 45" Cardboard Boxes
                    • Leg Box
                      • Dimensions - 35"x12"x10"
                      • Weight - 8 pounds
                    • Shade Box
                      • Dimensions - 17"x17"x15"
                      • Weight - 4 pounds
                  • 26" Cardboard Box (contains leg and shade)
                    • Dimensions - 24"x13"x12"
                    • Weight - 6 pounds

                  What are the dimensions of the wood crates?

                  • 50" Full Size Crate (contains leg and shade)
                    • Dimensions - 43"x 26"x 24"
                    • Weight (Empty) - 70 pounds
                  • 45" Full Size Crate (contains leg and shade)
                    • Dimensions - 38"x 23"x 22"
                    • Weight (Empty) - 32 pounds
                  • Leg Only Crate (Same size for 45" and 50" leg)
                    • Dimensions - 43"x 15"x 14"
                    • Weight (Empty) - 32 pounds
                  • 26" Crate (contains leg and shade)
                    • Dimensions - 24"x 15"x 13"
                    • Weight (Empty) - 20 pounds

                  Do you have a wood crate option for the 20" lamp?

                  • Not at this time.

                  How many boxes does my lamp ship in?

                  • Full size lamps ship in 2 boxes.
                  • Please note, Fragile boxes are for shipping purposes only. They can get dirty and marked up by carriers.
                  • We do not have replacement boxes available. 
                  • Although shipped together, it's possible the leg and shade may deliver on different days. Please check the tracking on both parcels for delivery times.

                  What kind of light bulbs does my lamp use?

                    • 45" and 50" Lamp
                      • Top Bulb - 60W Type A Base
                      • Internal Bulb - 15W Type B Base
                    • 26" Lamp
                      • Top Bulb - 60W Type A Base
                      • Internal Bulb - .5W Type C Base
                    • 20" Lamp
                      • Top Bulb - 40W Type A Base
                      • Internal Bulb - 1W Type C Base

                  Is there a video to help me change my bulbs?

                  • I'm glad you asked! Here is a link to our YouTube channel, you will find the various videos you need here!

                  What is your return/exchange policy?

                  • Please click on the link here!

                  Can I buy tickets online?

                  • Yes! You can buy tickets online to be shipped to you. We do not offer will call or e-tickets to print out.
                  • Please note...tickets are general admission and are not date or time stamped. 
                  • Please visit AChristmasStoryHouse.com for admissions details

                  How can I stay in the A Christmas Story House overnight?

                  • We triple dog dare you to spend the night in A Christmas Story House! Reservation details can be found here!

                  How long does my order take to ship?

                  • Please check out shipping info for both domestic and international orders on our shipping page here

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